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The 10 Best Airports in the Caribbean – 2016

These days, flying can be so stressful and soul-destroying that by the time you’ve navigated check-in, security and all the chaos of the concourse you’re desperate for a vacation  – even if you didn’t need one before. Which is why […]

Why Atlantis Just Partnered With Caesars

By Dana Niland CJ Contributor The Atlantis, Paradise Island resort in The Bahamas is partnering with Caesars Entertainment Corporation. The hospitality and gaming companies will collaborate to offer Atlantis’ experience to members of the gaming industry’s premier loyalty program, Caesars […]

This Airline Is Launching New Caribbean Flights

Another carrier is expanding in the Caribbean. North Carolina-based Dynamic International Airways has announced a planned expansion to the region. Beginning in May, the carrier will be launching nonstop flights between New York’s John F. Kennedy Airport and Cancun, along […]

Sandals Just Opened a Travel Store in London

By Sarah Greaves-Gabbadon CJ Travel Editor A Caribbean-based resort company is going beyond glossy brochures and flashy websites and taking its brands directly to some of its consumers, meeting them right where they “live.” Unique Vacations Ltd, U.K. representatives for […]

18 Caribbean Cities Enter Bloomberg Challenge

Mike Bloomberg’s call to Caribbean cities seems to have been answered. A total of 18 cities in the wider Caribbean have entered the 2016 Mayors Challenge, Bloomberg’s competition to award cities that generate “powerful ideas.” Participating mayors must submit a […]

The Rock Cliff Is Coming to Jamaica

A different kind of all-inclusive? By Sarah Greaves-Gabbadon CJ Travel Editor This fall Jamaica will welcome yet another all-inclusive resort. But this one claims to be different. Aimed at digital nomads, “workcationers,” and other travelers who must stay connected even […]

Delta’s CEO Is Retiring

Delta Air Lines CEO Richard Anderson is retiring, the company announced on Wednesday. CEO Richard H. Anderson has chosen to retire effective May 2, 2016, when he will be elevated to executive chairman of the Delta Air Lines Board of […]

JetBlue Is Redesigning Its Airbus A320 Cabins

JetBlue is planning a total restyling of its Airbus A320 cabins, the company said this week. The new cabins will include what the carrier is calling a “fully connected in-seat experience.” That will include free gate-to-gate Fly-Fi high-speed Internet, a […]

Mike Bloomberg Is Searching for Great Ideas in Caribbean Cities

The Caribbean has a deficit of creative development ideas, and one mogul is looking to change that — by starting at the local level. Former New York City mayor and billionaire philanthropist Mike Bloomberg has launched a major new project in […]

Caribbean Airlines Has a New Reservation System

Trinidad-based Caribbean Airlines has announced the upgrade of its reservations and ticketing system. The company has moved its system to Amadeus technology, it said in a statement. The next phase of the technology shift, which extends to the airline’s airport […]

Southwest Launching New Daily Los Angeles-Costa Rica Flights

Southwest Airlines is expanding in the Caribbean Basin, the company announced this week. The carrier said it would begin offering daily flights between Los Angeles and Liberia, Costa Rica in April 2016. “This new link for our Customers in the […]

What Jamaica Needs for Sustainable Growth

A recipe for sustainable expansion By Dennis Chung CJ Contributor The Planning Institute of Jamaica has reported good news that the economy is estimated to have grown by 1.5 per cent for the July to September 2015 quarter. Of note […]

A New Caribbean Surf Resort

By the Caribbean Journal staff It’s the first of its kind in the Caribbean — a dedicated surfing resort. SASS Global Travel has announced its first-ever surf resort in the Caribbean at Las Palmas Inn in Rincon, Puerto Rico. The […]

Southwest Airlines’ Newest Caribbean Destination

By the Caribbean Journal staff Southwest has a new Caribbean destination. Southwest Airlines has made its first-ever flight to Belize. The carrier’s 737 from Houston touched down in Belize City on Thursday afternoon. The daily flights will operate out of […]

A New Way to Fly to Antigua

New flights from San Juan By Dana Niland CJ Contributor Seaborne Airlines has announced the planned launch of nonstop service between its hub in San Juan’s Luis Munoz Marin International Airport and Antigua and Barbuda’s newly-inaugurated VC Bird International Airport. […]

Belize Hosts Tourism Conference

Annual gathering meets this weekend By Dana Niland CJ Contributor The Belize Tourism Board is set to hold its annual Tourism Industry Conference this weekend. Industry partners will gather to discuss tourism accomplishments in the past year, as well as strategies […]

British Virgin Islands Completes Ferry Terminal Renovation

By Dana Niland CJ Contributor Passengers traveling through the British Virgin Islands’ West End Ferry Terminal in Tortola will now enjoy an enhanced guest experience after recent renovations to the facility. This week, the BVI Ports Authority announced the completion […]

New Flights From Houston to Cuba

By the Cuba Journal staff Miami-based HavanaAir Charters is launching new weekly direct service between Houston and Havana, the company announced this week. HavanaAir will be operating the service with air carrier partner Eastern Air Lines Group. “We are very pleased […]

JetBlue Airways, Seaborne Airlines Sign Codeshare Agreement

Above: A Seaborne plane By the Caribbean Journal staff JetBlue Airways and Seaborne Airlines have finalized terms to launch a codeshare relationship, the two sides announced. The follows an existing interline agreement signed in 2013. “The codeshare will help facilitate […]

Disrupting Caribbean Banking Technology

By Bevil Wooding CJ Contributor Customers across the Caribbean look longingly at innovations in the US and other markets, such as full-service online and mobile banking, marketplace lending facilities and merchant payment solutions. The open question is if, or when, […]

Netflix, Google Joining Caribbean Internet Providers for Historic Meeting

Above: Barbados (CJ Photo) By Gerard Best CJ Contributor If you live in the Caribbean, you don’t need to be a computer expert to know that the region’s Internet services need to improve. If your connection falters so often that […]

Zac Posen to Partner With Delta Airlines on New Uniform Design

Above: Zac Posen at the announcement By the Caribbean Journal staff Delta Airlines is developing a big change to its in-flight look. The company said this week that it would be partnering with noted designer Zac Posen on a revamp […]

Where is Jamaica’s Private Sector?

By Dennis Chung CJ Contributor LAST year I sat on a panel to discuss the state of the economy. Someone in the audience correctly stated that much work was being done by the government to improve the business and economic […]

The Caribbean’s Newest Mall Is Now Open

By Sarah Greaves-Gabbadon CJ Travel Editor SAN JUAN — As if having the Caribbean’s largest mall at Plaza Las Americas wasn’t enough, today Puerto Rico has welcomed a new addition to its retail landscape with the opening of the Mall of […]

Expedia Buys Travelocity for $280 Million

By the Caribbean Journal staff Expedia, Inc. has purchased Travelocity for $280 million in an all-cash transaction, the company announced Friday. The deal to buy Travelocity from Sabre Corporation comes after Expedia and Travelocity’s strategic marketing agreement in 2013, which […]

These are Four Clear Ways to Stimulate Development in Jamaica

By Dennis Chung CJ Contributor MOST times when we speak about economic and social development, many of us think about the cost of infrastructure or costs associated with the government providing stimulus to the economy. Or if we talk about […]

This Caribbean Hotel Now Offers Its Own “Airport Concierge”

Above: Duane Paty By the Caribbean Journal staff The Magdalena Grand Beach and Golf Resort in Tobago has just added its newest position: the Airport Concierge. New hire Duane Paty will greet guests who arrive in Trinidad to help them […]

Southwest Airlines Adding New Caribbean Flights From Houston

Above: a Southwest Airlines plane By the Caribbean Journal staff Southwest Airlines is ramping up its Caribbean operations from a major US source market: Houston. The company announced this week that it had filed applications with the US Department of […]

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