Cancun’s Hyatt Zilara All-Inclusive Is Open Again — With Redesigned Suites, a Reservation-Only Speakeasy, and a Reimagined Beach
Cancun’s Hyatt Zilara Cancun is open again after a full renovation, bringing back the adults-only all-inclusive with 310 redesigned suites, 12 reworked dining venues and a new reservation-only speakeasy.
Hyatt Zilara Cancun is back open in the heart of Cancun’s Hotel Zone, and this isn’t a cosmetic refresh of a familiar adults-only all-inclusive. Hyatt has redone the 310-suite resort from the accommodations to the restaurants, spa, pool areas and beachfront, adding a new speakeasy and changing much of what guests encounter beyond the sand.
The resort’s return gives Cancun back one of its best-known adults-only all-inclusives at a time when the destination is adding an unusually deep collection of new luxury and all-inclusive hotels.
That timing is the bigger story here. Hyatt Zilara Cancun helped establish Hyatt in all-inclusive more than a decade ago; now it is returning to a Cancun market in which travelers can choose among far more sophisticated all-inclusive products than they could when the hotel first carried the Zilara flag.
The Resort That Helped Start Hyatt’s All-Inclusive Push
Caribbean Journal covered the debut of Hyatt Zilara Cancun back in 2013, when it became the first Hyatt-branded all-inclusive in Cancun.
That history gives this renovation more weight than a typical hotel refresh. Hyatt has spent the intervening years building one of the largest branded all-inclusive portfolios in the Caribbean and Mexico, while the kind of resort guests expect at the upper end of the category has changed considerably.
CJ has been following that expansion closely, including Hyatt’s continuing all-inclusive growth in the Caribbean and Mexico. Zilara Cancun is the other side of that strategy: Hyatt is not only adding resorts, it is going back to important existing properties and remaking them for the current market.
That is especially relevant in Cancun, where CJ has been tracking the destination’s wave of new luxury and all-inclusive resorts. The competition now ranges from large new luxury hotels to high-end all-inclusives and new entries from some of the biggest names in hospitality.
What Changed Inside the 310-Suite Resort
All 310 suites have been redesigned, with Hyatt using natural textures, warmer tones, locally influenced artwork and details tied to the landscapes of the Yucatán Peninsula. The accommodations continue to emphasize views toward the Caribbean Sea, a central feature of the resort’s Hotel Zone location.
Room categories include ocean-view junior suites, swim-up accommodations, larger luxury suites and presidential suites. The Ocean View Junior Suite King measures 653 square feet, with a furnished balcony, hammock, rain shower and double jetted tub.
The changes extend through the public areas, where Hyatt has upgraded both the pool and beach experience. There are new shaded areas, upgraded loungers and a redesigned section of the beachfront.
The Zen Spa has also been reimagined, with hydrotherapy experiences and an expanded wellness program.
The New Speakeasy May Be the Most Interesting Addition
Dining received one of the largest overhauls. All 12 restaurant and bar venues were redone, giving a resort that opened under the Hyatt flag in 2013 a substantially different food-and-drink program.
The headline addition is Bokeh, a reservation-only speakeasy with capacity for 23 guests. The experience runs 90 minutes and combines cocktails, wine and live music in an Art Deco-inspired room.
There is also Casa Adelita, a small-format Yucatecan dining concept limited to 10 guests at its daily seating. Olio D’Olivia adds a new Italian option with pasta, risotto and a waterfront setting.
Those smaller dining experiences are telling. Cancun’s all-inclusive race is no longer simply about how many restaurants a resort can advertise; the more interesting competition is increasingly around experiences that require reservations, have limited seating or feel sufficiently different to justify staying on property another night.
General manager Eduardo Rojas described the changes succinctly: “These new enhancements blend modern luxury with local character.”
Why Hyatt Did This Now
Hyatt could have left Zilara Cancun largely as it was and continued benefiting from the location. Instead, the company has substantially remade a resort that was already established, reflecting how quickly the all-inclusive category around Cancun has advanced.
New-build luxury all-inclusives are arriving with private pools, specialized restaurants, ambitious wellness programs and increasingly elaborate room categories. Even Park Hyatt is entering the segment nearby, with the first Park Hyatt all-inclusive in the region scheduled to open Jan. 8 in the Riviera Maya.
The advantage for Zilara is that Hyatt is starting with an established Hotel Zone address rather than introducing an entirely new resort. The renovation lets it compete with those newer properties while retaining the adults-only identity and beachfront location that have kept it relevant for more than a decade.
What It Costs Right Now
Caribbean Journal’s latest Google Hotels rate check found rooms at Hyatt Zilara Cancun from $546 per night, all-inclusive. That rate was found Sept. 1 and will vary according to travel dates and room category.
That puts the reopened Zilara in an interesting section of the Cancun adults-only market. It is decidedly premium, while still sitting below some of the newest ultra-luxury all-inclusive products entering the Mexican Caribbean.
CJ had previously found rates of about $644 per night shortly after the renovation was unveiled in May, meaning the latest $546 rate is nearly $100 lower than the snapshot we saw earlier in the season.
That is not a like-for-like year-over-year comparison, since hotel pricing changes according to dates and inventory. But it does show how closely watching the calendar can change the price of a Cancun all-inclusive stay.
An Easy Cancun Trip From South Florida
From Miami, the fastest nonstop flights to Cancun take less than two hours, keeping the destination firmly in quick-getaway territory from South Florida.
Once you land, Hyatt places the resort about 20 minutes from the airport by car. The hotel sits at kilometer 11.5 of Boulevard Kukulcan, putting it directly in the Hotel Zone rather than farther north in Costa Mujeres or south toward the Riviera Maya.
That location remains a major part of the appeal. You can book a short Cancun trip without adding a lengthy resort transfer at either end, while restaurants, shopping and nightlife elsewhere in the Hotel Zone remain close.
Which Zilara Stay Is Right for You
The standard ocean-view junior-suite categories make the most sense if the Caribbean view is the priority and you expect to spend most of the day between the beach, pool and restaurants. The 653-square-foot Ocean View Junior Suite King is already substantially larger than a conventional hotel room and includes its own balcony.
A swim-up suite is the more vacation-specific choice if direct pool access is part of the reason you are booking an all-inclusive in the first place. Larger luxury and presidential categories are better suited to longer stays or trips where the room itself will be a bigger part of the experience.
The strongest reason to return, though, may be outside the suite. Between the redesigned beachfront, new spa program, Bokeh’s 23-seat setup and the rebuilt restaurant collection, this is a substantially different resort from the Zilara Cancun many repeat guests will remember.
Travelers should verify current passport and Mexican immigration requirements before departure, as entry rules and documentation requirements can change.
A Familiar Cancun Name Is Back in the Mix
Cancun has plenty of genuinely new hotels arriving, and that makes the return of Hyatt Zilara Cancun more interesting. Hyatt has taken one of the properties that helped establish its all-inclusive business and given it the kind of full renovation needed to compete with the resorts now arriving around it.
At $546 per night in our latest rate check, with a roughly 20-minute airport transfer, 310 redesigned suites and an adults-only beachfront address in the Hotel Zone, it is once again a serious option for a Cancun vacation.
After more than a decade under the Zilara flag, the reopening puts one of Cancun’s original branded luxury all-inclusives back into the center of the conversation — this time with redesigned rooms, a new speakeasy and a very different resort behind the familiar name.
Lori Chase is the Wellness Editor and Senior Travel Contributor at Caribbean Journal, where she covers the intersection of luxury travel, well-being and Caribbean lifestyle. A graduate of Cornell University, her coverage spans integrative wellness programming, nature-driven experiences, sustainable hospitality, and the increasingly sophisticated ecosystems of wellness travel emerging across the islands. Based in South Florida, she has been traveling to the Caribbean for more than a decade. Her favorite island is St Barth.


