Search Result for: customer service

569 results found.

Jean Holder: Caribbean Tourism in 2014

The LIAT Chairman on what’s in store for 2014 By Jean Holder Op-Ed Contributor I AM more of an optimist than a prophet, otherwise I could not do what I do every day. I have an abiding faith in the […]

Cayman Airways Opens New Office in Cayman Brac

Above: a Cayman Airways plane By the Caribbean journal staff Cayman Airways, the national carrier of the Cayman Islands, has opened a new ticket office and call centre on the island of Cayman Brac. The office, which is located in […]

Haiti Aviation Suspends Flights

Above: a Haiti Aviation plane By the Caribbean Journal staff Startup air carrier Haiti Aviation has suspended its flights “until further notice,” the company said in a statement on Friday. The North Miami-based company said it had had to deal […]

Seaborne Airlines Relocating to Puerto Rico; Government Taking Equity Stake

Above: a Seaborne plane By Alexander Britell MIAMI — St Croix-based regional airline Seaborne Airlines has reached a deal with the government of Puerto Rico to relocate its headquarters to San Juan. Under the deal, the government of Puerto Rico […]

JetBlue Names New President

Above: a JetBlue plane By the Caribbean Journal staff Air carrier JetBlue has named Robin Hayes its new president, effective Jan. 1. Hayes, who had been serving as the company’s executive vice president and chief commercial officer, succeeds CEO Dave […]

Talking Tourism in the Dominican Republic With Roberto Casoni

Above: Roberto Cassoni By Guy Britton PUERTO PLATA — While the Dominican Republic has become well known for its many all-inclusive resorts, there are pockets of exclusive, small properties across the eastern half of Hispaniola, led by the EP Casa […]

US Government Reaches Settlement With US Airways, American Airlines

Above: an American Airlines plane By the Caribbean Journal staff In a deal that could have large ramifications for the Caribbean, the United States Department of Justice filed a proposed settlement with US Airways and American Airlines’ parent company AMR […]

LIAT Flights Disrupted As Pilots Strike

Above: a LIAT plane By the Caribbean Journal staff A strike by LIAT pilots led to the cancellation of at least nine LIAT routes on Tuesday, the company said. Later on Tuesday, the company said it had held discussions with […]

How Government Aviation Taxes Negatively Impact Caribbean Tourism

The following is the text of a speech given by St Kitts and Nevis Tourism & International Transport Minister Richard Skerritt to the ICAO Plenary Session in Montreal on Wednesday. Mr President, Mr Secretary General, fellow delegates, distinguished ladies and […]

Comfort Suites Paradise Island Close to Completing Renovations

Above: a new room at the Paradise Island property By the Caribbean Journal staff The Comfort Suites Paradise Island in the Bahamas is nearing completion of a multimillion-dollar renovation project. The majority of the property’s 232 junior suites have already […]

American Airlines, US Airways Vow to Fight Government Efforts to Block Merger

Above: an American Airlines plane By the Caribbean Journal staff American Airlines and US Airways say they will fight a move by the US Justice Department to block their proposed merger. The Justice Department announced Tuesday that it would seek […]

American Adding New Flights to St Kitts

Above: St Kitts (CJ Photo) By the Caribbean Journal staff American Airlines will be adding two new flights from Miami to St Kitts, according to the St Kitts Tourism Authority. The air carrier will also be changing the schedule for […]

Mangoes: The True Caribbean Currency

By Nigel Spence CJ Contributor FROM MY YEARS as a youth, to the present — an older youth (no comment), one thing has never ceased to amaze me; the power and value of a Mango. In the Caribbean, mangoes have […]

American Airlines, Seaborne Airlines Launch Codeshare Agreement

Above: a Seaborne plane By the Caribbean Journal staff American Airlines and Seaborne Airlines have embarked on a codeshare agreement, the two companies announced Monday. The agreement will apply to six destinations in the Caribbean out of San Juan, including […]

LIAT Takes Delivery of First of Eight New Planes For Fleet

Above: an ATR 72-600 By the Caribbean Journal staff Caribbean air carrier LIAT has taken delivery of the first of a series of eight new aircraft it will be introducing into its fleet, the company announced. The company began the […]

US Virgin Islands Governor Asks Federal Officials For Energy Help

Above: USVI Governor John de Jongh By the Caribbean Journal staff Last year, the United States Virgin Islands lost its primary provider of fuel when it was announced that the HOVENSA oil refinery would be shuttering. That was only part […]

JetBlue and the Caribbean: An Interview With Chad Meyerson

By Alexander Britell With American Eagle’s departure from the Caribbean, there will be a sizable void to fill. As we’ve covered of late, small carriers like Cape Air are increasing capacity and looking to capitalize on the ever-present demand for […]

Dennis Chung: Jamaica’s Survival Under the International Monetary Fund

By Dennis Chung CJ Contributor AT THE END of December 2012, when it became clear no International Monetary Fund (IMF) deal was coming, I wrote an article titled “Jamaica without the IMF,” as I felt that it was important to […]

Developing Tourism in Haiti: An Interview With Minister Stephanie Villedrouin

Above: Haiti Tourism Minister Stephanie Villedrouin (CJ Photo) By Alexander Britell In June 2012, Caribbean Journal spoke to Haiti Tourism Minister Stephanie Villedrouin about her plans to grow Haiti’s largely undeveloped tourism sector into something far bigger. At the time, […]

St Kitts and Nevis Outfits All Public High Schools With Wi-Fi Access

Above: Basseterre (CJ Photo) By the Caribbean Journal staff St Kitts and Nevis has outfitted all public high schools in the twin-island federation with the infrastructure for Wi-Fi internet access. The move is part of a project called Education Network […]

AirTran Adding Nonstop Flights from Chicago to Montego Bay, Punta Cana

Above: Tortuga Bay in Punta Cana By the Caribbean Journal staff Southwest Airlines’ AirTran Airways will be adding new nonstop service from Chicago to Jamaica and the Dominican Republic. The nonstop flights will service Montego Bay in Jamaica and Punta […]

American to Launch First Direct Flights from Miami to Martinique, Guadeloupe

Above: Fort de France, Martinique (CJ Photo) By Alexander Britell American Airlines will be launching direct flights from Miami to Martinique and Guadeloupe in April, the company announced. Both will be the first nonstop flights to the French departments from […]

Jamaica Aiming to Generate 30 Percent of Energy from Renewables by 2030

Above: a Caribbean wind farm (CJ Photo) By the Caribbean Journal staff Jamaica is committed to diversifying its energy generation, and is aiming to generate 30 percent of its energy mix from renewables by 2030, according to State Minister for […]

Jamaica Begins Laying Pipe for Major Water Project in Portmore

Above: the first batch of pipe By the Caribbean Journal staff Workers have begun laying pipe on the Portmore Pipeline Project, a plan to improve the delivery of potable water to communities in the eastern portion of Jamaica’s St Catherine. […]

Moving Forward on Disability in Haiti

By James English CJ Contributor   Gerald Oriol, Jr, Haiti’s Secretary of State for the Integration of Persons with Disabilities, recently discussed his first year in office and the road ahead for the Caribbean nation’s one million disabled citizens. Oriol […]

Interview with Barbados Minister of Tourism Richard Sealy

Above: Tourism Minister Richard Sealy (CJ Photo) By Alexander Britell The Caribbean tourism sector is in a period of change, as the region seeks to emerge from the global downturn. As Caribbean nations like Barbados look to move beyond the […]

Digicel Set to Complete Integration of Haiti’s Voila Mobile Network

By the Caribbean Journal staff Digicel, which acquired Haiti’s Voila network earlier this year, will complete the integration of the network by Oct. 15, the company announced. According to the company, the integration will expand the area of coverage for […]

American Airlines to Add Two Nonstop Flights from Miami to St Kitts

Above: Basseterre, St Kitts (CJ Photo) By the Caribbean Journal staff St Kitts will be adding two nonstop flights to St Kitts, the company announced Thursday. The two flights will operate from Miami on Fridays and Saturdays, according to the […]

SUBSCRIBE!

Sign up for Caribbean Journal's free newsletter for a daily dose of beaches, hotels, rum and the best Caribbean travel information on the net.


No. Thank You