Hyatt Opens New All-Inclusive Resort in Cancun

By Alexander Britell

The newest Hyatt all-inclusive has officially opened its doors in the Mexican Caribbean, Caribbean Journal has learned.

The new Hyatt Ziva Riviera Cancun is now welcoming guests, the latest addition to the ever-growing Hyatt Ziva portfolio that now spans destinations including Mexico, the Dominican Republic and Jamaica.

The 438-room, family-friendly Hyatt Ziva is set between the Caribbean Sea and the Bahia Petempich Lagoon.

“We’re thrilled that Hyatt Ziva Riviera Cancun is welcoming guests and World of Hyatt members to experience the Hyatt Ziva brand in Mexico, a key leisure destination this year,” said Frank Lavey, Senior Vice President of Global Operations, Hyatt. “This addition to the Hyatt Ziva portfolio offers a sophisticated, multi-generational stay in the exciting Riviera Cancun region.”

It’s the first new Hyatt opening since its acquisition of Apple Leisure Group for $2.7 billion.

“With elevated amenities along with Playa’s award-winning ‘Service from the Heart’ and an extraordinary destination, Hyatt Ziva Riviera Cancun represents the very best in all-inclusive luxury,” said Fernando Mulet, Executive Vice President & Chief Development Officer at Playa Hotels and Resorts. “Since partnering with Hyatt less than a decade ago, the family-friendly Hyatt Ziva and adults-only Hyatt Zilara brands have become the premier all-inclusive experiences throughout Mexico and the Caribbean. We look forward to expanding our footprint together with Hyatt and our investment partners.”

The resort includes 17 restaurants, bars and lounges; a total of nine swimming pools, including a large water park; a fitness center; and a two-story Zen Spa with 13 indoor and eight outdoor treatment rooms.