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Southwest Airlines to Spend $2 Billion to “Transform” Customer Experience
Southwest Airlines says it is planning to spend $2 billion on a project to “transform” its customer experience, the carrier said. The planned investments are “designed to enhance and simplify Customers’ journeys,” according to a statement. The carrier, which has […]
American Airlines Planning $2 Billion in “Customer Improvements”
Above: a redesigned cabin By the Caribbean Journal staff American Airlines is planning $2 billion in customer improvements, the company said Monday. The plans include fully lie-flat seats, international Wi-Fi, a new Admirals Club designa nd an “upgraded assortment of […]
Op-Ed: Jamaica’s Customer Service Crisis
By Ramesh Sujanani Op-Ed Contributor About a week ago, my wife went into a store to make a purchase. She explained what she needed to one of the attendants, who had to go back to another attendant, to explain what […]
CJ Travel Advisor
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British Airways Just Adjusted Its St Kitts Flight Schedule
British Airways has adjusted its flight schedule to the island of St Kitts, Caribbean Journal has learned. The company is now operating its twice-weekly service on Wednesdays and Saturdays, St Kitts tourism officials confirmed. That is a modification from what […]
Why Marriott is Bullish on All-Inclusive
Consider Marriott among the entities that are most bullish on the all-inclusive space. Among its 30-plus brands and nearly 9,000 properties globally, nine of its brands here in 2024 – including the likes of The Luxury Collection, Delta Hotels and […]
A Low-Key, Lovely Adults-Only Beach Resort in Aruba
When Aruba’s Bucuti & Tara Beach Resort opened in 1987, it made sense for the hotel’s restaurant to be built in the shape of a boat shipwrecked on the sand: while Eagle Beach didn’t exactly resemble a desert island back […]
Frontier Airlines Is Adding a Pair of New Nonstop Flights to Puerto Rico
If you have been following Caribbean aviation since the pandemic, one name seems to standout: Frontier Airlines, the ultra-low-cost carrier that has been adding new Caribbean routes at a breakneck pace since the early days of the travel reopening. The […]
It Just Got Easier to Do Day Trips to Statia, Saba and St Barth
They’re three of the most charming small island destinations in the Caribbean: the Dutch Caribbean gems of Statia and Saba and the French Caribbean hotspot of St Barth. And they’re both just a quick flight from nearby St Maarten — quick […]
Avianca Is Adding More Flights to Puerto Rico
Puerto Rico has been finally seeing growth in international traffic, and that’s in large part due to two markets: Spain and Colombia, with the latter coming from a new push from Colombian carrier Avianca. Now, Avianca is expanding its footprint […]
How Grenada Is Setting the Standard for Caribbean Sustainable Tourism
On the plate is a mix of saltfish, fresh onions, peppers, and tomato. It marries seamlessly with a fresh coconut-flour “bake” and a glass of carambola juice. This is the late-morning table at T’s Eco Garden, a vibrant organic farm […]
A New Way to Island Hop Between Puerto Rico and St Croix
It is one of the favorite dreams of frequent travelers: hopping around from island to island, exploring the region on small planes, collecting their experiences and seeing the Caribbean in an entirely new way. If you travel to the Caribbean […]
American Airlines Is Adding More Nonstop Flights to the Island of Saint Lucia
From the pulsing energy of Rodney Bay to the rainforest retreats of Soufriere, the island of Saint Lucia is as diverse a destination as you can find in the Caribbean, whether you’re staying in a three-walled room with an infinity […]
Delta Is Returning to the Island of Barbados With Nonstop Flights
Pristine beaches, grand luxury resorts and the world’s most delicious flying fish. These are some of the reasons Barbados continues to see tourism heat up, and now it’s about to get a big boost from the United States market. Delta […]
Delta Air Lines Is Launching New Dominican Republic Flights
While much of its growth in recent years has come in the cruise industry, the Dominican Republic’s Puerto Plata remains one of the most popular places to visit in the country. Now, Delta Air Lines has announced plans for a […]
The Moorings Has New Yachts in the British Virgin Islands
The Moorings, the Caribbean’s top yacht charter company, has announced a big expansion at its base in Tortola, British Virgin Islands this year. The Moorings and sister company Sunsail have added 78 new yachts, including 19 new monohulls, 35 new […]
Construction Firm DCK Names New President
Leading construction management firm DCK Worldwide Group has named a new president. To access this content, subscribe now. Choose from two tailored subscription options: Caribbean Journal Invest for comprehensive investment news or Caribbean Journal Travel Advisor for targeted content for […]
Frontier Is Opening a Crew Base in Puerto Rico
Since the pandemic, no carrier has added more new routes in the Caribbean than Frontier Airlines, particularly to the island of Puerto Rico. Now, the low-cost carrier is expanding at the island’s Luis Munoz Marin International Airport with a new […]
American Airlines Just Launched Three New Nonstop Flights to Cancun
American Airlines is in the midst of a significant expansion in the Mexican Caribbean, centered in the area’s buzzing hotspot of Cancun. American has just launched a trio of new routes to Cancun International Airport, with new service from Cincinnati, […]
Park Hyatt to Debut New Los Cabos Resort This Year
The Park Hyatt brand is opening its second hotel in the Caribbean-Mexico region later this year: the new Park Hyatt Los Cabos at Cabo del Sol resort. The new property is expected to open by the “end” of 2024, according […]
This Caribbean Airline Is Launching a Big Route Expansion
St Maarten-based Caribbean airline Winair is set to kick off a significant expansion of its route network across the region, Caribbean Journal has learned. Beginning Jan. 15, Winair will be adding new routes across destinations including Antigua, St Maarten, Tortola […]
This Bahamas Airline Has a New CEO
One of The Bahamas’ top airlines has named a new chief executive officer, Caribbean Journal has learned. Western Air, which operates a growing network of flights both within The Bahamas and between The Bahamas and South Florida, has named Sherrexcia […]
JetBlue Is Flying to a New Caribbean Airport: Tulum
It just might be the most active airport in the Caribbean right now — and it hasn’t even opened yet: Tulum, Mexico the white-hot Riviera Maya destination that will soon be home to its first-ever international air gateway. While Tulum’s […]
Avianca Just Launched New Flights to Puerto Rico
Colombian carrier Avianca just launched a new nonstop route between Medellin and San Juan, Puerto Rico, Caribbean Journal has learned. The new route means four weekly flights between José María Córdova International Airport in Medellin and Luis Munoz Marin International […]
JetBlue Just Started Nonstop Flights to a New Caribbean Destination: Belize
Whether you’re jaguar-spotting on the rivers of the Sarstoon-Temash National Park or beach-hopping on the white-sand shorelines of Ambergris Caye, Belize is as diverse a destination as you can find in the wider Caribbean region. And did we mention the […]
Silver Airways Just Launched Puerto Rico-Antigua Flights
Uncrowded beaches and upscale resorts; green hills and cool breezes; vibrant food and superyachts and captivating music. In Antigua and Barbuda, they say the beach is just the beginning, and if you’ve been to the twin-island destination you know it’s […]
American Airlines Is Adding More Flights to Barbados, Anguilla
American Airlines is planning another major expansion of service to the wider Caribbean next summer, with plans for a wave of new daily flights to destinations like Anguilla and Barbados. It’s another reminder that the Caribbean has become a true […]
St Maarten’s Winair Is Adding More Flights to Aruba and Curacao
It’s about to get even easier to visit the islands of the Dutch Caribbean, with new plans by regional carrier Winair to expand in the region. Winair, which is based in St Maarten, is expanding its service to Aruba, Curacao […]
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