Search Result for: customer improvements

22 results found.

American Airlines Planning $2 Billion in “Customer Improvements”

Above: a redesigned cabin By the Caribbean Journal staff American Airlines is planning $2 billion in customer improvements, the company said Monday. The plans include fully lie-flat seats, international Wi-Fi, a new Admirals Club designa nd an “upgraded assortment of […]

bahamas cruises margaritaville

Margaritaville at Sea Is Back for Bahamas Cruises

Margaritaville’s first-ever cruise ship has returned to the water after a multimillion-dollar round of improvements.  The 658-cabin Margaritaville at Sea Paradise cruise ship is once again sailing to The Bahamas out of the Port of Palm Beach. This summer, the […]

caribbean travelers choice winners

Caribbean Airline Winair Has a New CEO

St Maarten-based regional airline Winair has named a new chief executive officer, Caribbean Journal has learned.  Aviation industry veteran Hans van de Velde will be succeeding outgoing CEO Michael Cleaver, who retired from his role as CEO this week.  He […]

wimco st barth

Nocturne Acquires WIMCO, Forging a New Caribbean Villa Power 

In December, leading Caribbean villa provider WIMCO Villas was purchased by Nocturne Luxury Villas. The deal follows last year’s acquisition by Nocturne of another major St Barth villa provider, St Barth Properties, forging a significant new villa player for St […]

dominican republic hotel business

The Outlook for the Hotel Business in the Dominican Republic

By Joe Pike, Special Contributor Lucien Echavarria, Northeast director of the Dominican Republic Ministry of Tourism, is both optimistic and cautious when predicting just how and when her country’s hotels will reopen to the world following the coronavirus. Echavarria, who […]

punta cana airport caribbean

Punta Cana Airport, the Caribbean’s Busiest Air Hub, Is Making Changes

The Caribbean’s busiest airport is planning major improvements to its customer experience this year, headlined by the implementation of U.S. Customs and Immigration PreClearance.  Punta Cana, which is the most popular destination in the Dominican Republic and the wider Caribbean […]

Jamaica’s Big Plans for the Cruise Industry

BY GUY BRITTON It’s a booming industry in the Caribbean, and cruising shows no signs of slowing down. That’s particularly true in Jamaica, which has spent significant resources in recent years in an effort to improve its standing as a […]

Caribbean Air Transport

Improving the Caribbean Air Transport System

New perspectives on improving Caribbean air travel By Ralph J. Blanchard Op-Ed Contributor Depending on how one choses to define the region, the groupings of islands represented under the “Caribbean” designation can range in population anywhere from over 40 million inhabitants […]

st thomas st croix seaplane

St Thomas-St Croix Seaplane Flights Expanding

Puerto Rico-based Seaborne Airlines is expanding its St Thomas-St Croix seaplane flights, the company announced. The expanded service will mean that customers will be able to fly as early as 6:40 AM from St Croix to St Thomas and as […]

The 10 Best Airports in the Caribbean – 2016

These days, flying can be so stressful and soul-destroying that by the time you’ve navigated check-in, security and all the chaos of the concourse you’re desperate for a vacation  – even if you didn’t need one before. Which is why […]

Caribbean Airlines Has a New Reservation System

Trinidad-based Caribbean Airlines has announced the upgrade of its reservations and ticketing system. The company has moved its system to Amadeus technology, it said in a statement. The next phase of the technology shift, which extends to the airline’s airport […]

How These Caribbean Marinas are Serving Their Communities

A new initiative IGY Marinas is launching a new community service initiative in 2016. The project, “Inspire Giving through You” will focus on community-based endeavors at the very destinations and communities where the company operates its marinas. “As an important […]

What Jamaica Needs for Sustainable Growth

A recipe for sustainable expansion By Dennis Chung CJ Contributor The Planning Institute of Jamaica has reported good news that the economy is estimated to have grown by 1.5 per cent for the July to September 2015 quarter. Of note […]

Where is Jamaica’s Private Sector?

By Dennis Chung CJ Contributor LAST year I sat on a panel to discuss the state of the economy. Someone in the audience correctly stated that much work was being done by the government to improve the business and economic […]

LIME to Invest $10M to Improve Mobile, Broadband in St Kitts and Nevis

Above: St Kitts (CJ Photo) By the Caribbean Journal staff Regional telecom provider LIME will be investing $10 million to improve networks in St Kitts and Nevis, the government announced this week. LIME will invest $4.5 million to expand 4G […]

Social Justice and Economic Development in Jamaica

By Dennis Chung CJ Contributor EVERYONE should know by now that I believe Jamaica’s economic programme is being managed properly, as the fiscal and legislative adjustments being made are definitely the right option for creating a positive environment for economic […]

Guyana Gets Boost For Electricity System

Above: Guyana By the Caribbean Journal staff Guyana’s electricity system will soon be getting a boost from funding from the Inter-American Development Bank. The IDB has approved loans totaling $37.6 million, while securing investment financing from the European Union in […]

Dennis Chung: The Missing Piece to Jamaica’s Development

By Dennis Chung CJ Contributor AS Jamaica starts the 2014/15 fiscal year with the reports that we have successfully passed all four IMF tests so far, and with a feeling of greater confidence and hope for economic and fiscal improvements, […]

Jamaica’s Path to Prosperity

By Dennis Chung CJ Contributor Jamaica’s January fiscal numbers reveal a concern that many of us expressed at the start of the International Monetary Fund agreement: that achieving the primary surplus target is going to be very challenging. The numbers […]

Trinidad and Tobago to Receive $20 Million Loan From IDB

Above: Port of Spain (CJ Photo) By the Caribbean Journal staff Trinidad and Tobago will be receiving a $20 million loan from the Inter-American Development Bank. The loan seeks to improve the country’s handling of property registration, by cutting the […]

Jamaica Begins Laying Pipe for Major Water Project in Portmore

Above: the first batch of pipe By the Caribbean Journal staff Workers have begun laying pipe on the Portmore Pipeline Project, a plan to improve the delivery of potable water to communities in the eastern portion of Jamaica’s St Catherine. […]

Op-Ed: OBMI’s Tim Peck on How to Improve the Caribbean Hotel Market

By Tim Peck Despite challenges the Caribbean has faced in the past few years, the future for the industry shows great potential. The prudent hotel owner should now be focusing on repositioning their property to preserve their asset and prepare […]

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