hyatt caribbean managing

Hyatt Names New Managing Director for Caribbean Resort

By: Caribbean Journal Staff - September 10, 2021

Hyatt has named a new managing director for its newest resort in the Caribbean: the Hyatt Regency Grand Reserve Puerto Rico.

The company has tapped Mark Frances to the role; he had most recently served as the managing director at the Queen Mary in Long Beach, Calif. 

His other stops have included work at properties in Saint Lucia, Barbados, Grenada and Aruba, among other destinations. 

“The Caribbean, specifically Puerto Rico, is one of the few places in the world where I feel most at home. I am humbled to join the Hyatt Regency Grand Reserve Puerto Rico team and help further establish the resort as one of the top destinations in Puerto Rico,” Frances said. 

He is joined by a new director of marketing and communications for the property, Betty Gonzalez. 

“I’ve always admired this property throughout my years working in the hospitality industry in Puerto Rico and am thrilled to join the team after its recent renovation and launch of new amenities and programming,” Gonzalez said. “I look forward working alongside Mark and the rest of the management team to showcase our remarkable property to the world.”

Hyatt opened the resort at the end of 2019, following a transformation of the former Gran Melia resort in Coco Beach. 

— CJ

Popular Posts belize hotel mayan world

At the Falling Leaves Lodge in Belize, a Portal to the Maya World

SAN IGNACIO — There has been some form of settlement on this site for more than 3,000 years, here on a leafy hill above the town of San Ignacio, Belize. In other words, this is no ordinary hill. This is Cahal Pech, […]

In San Ignacio, Belize, The Art of Adventure (And Pupusas)

pupusas belize

The sizzle is calling you. In the early morning, corn tortillas stuffed with cheese and beans and meat sing a particularly strong siren song.  It could be that perfect blend of dough and heat, or the aroma. It might just […]

Delta Is Adding More Nonstop Curacao Flights, Citing “Booming Demand”  

the beach at the avila hotel in curacao

Curacao is hotter than ever, with a wave of new hotels and record-breaking tourism numbers. And just a few months after Delta made its long-awaited return to the island, the carrier is adding even more flights.  The reason? What Delta […]

Related Posts the beach on Shoal Bay with palm trees

Why Zemi Beach House Is the Best Resort in Anguilla Right Now 

It feels like Damian is reading our minds. Whatever we need, whether a fruit skewer or a perfectly-timed rum punch, just seems to appear out of thin air.  The wonderfully attentive Damian is part of the team at Zemi Beach […]

A New Way to Fly From Europe to the Dominican Republic

air europa

It’s no secret that the vast majority of travelers to the Dominican Republic come from the United States and Canada, mostly drawn by the country’s overwhelming number of large all-inclusive resorts.  It’s a formula for success that has shown no […]

American Airlines Is Adding More Nonstop Flights to the Island of Saint Lucia 

rabot hotel in saint lucia sunset and pool

From the pulsing energy of Rodney Bay to the rainforest retreats of Soufriere, the island of Saint Lucia is as diverse a destination as you can find in the Caribbean, whether you’re staying in a three-walled room with an infinity […]


Sign up for Caribbean Journal's free newsletter for a daily dose of beaches, hotels, rum and the best Caribbean travel information on the net.

No. Thank You