Hyatt Begins Offering Free Wi-Fi


Above: the Hyatt Zilara Rose Hall in Jamaica

By the Caribbean Journal staff

Hyatt has officially begun offering free Wi-Fi in all of its hotels and resorts worldwide.

The company launched the new initiative on Saturday, one which will apply to all guests independent of booking method or loyalty participation.

The company said the offer would be available on an unlimited number of mobile devices or laptops in guest rooms and social spaces.

“We continue to evolve our offerings by listening to our guests, and for Hyatt, it didn’t feel natural to put barriers around something travelers view as an essential part of their hotel stay,” said Kristine Rose, Hyatt’s vice president of brands. “More than 500 Hyatt-branded hotels and resorts worldwide are excited to now provide Wi-Fi free of charge in guestrooms and social spaces, no strings attached.”

The company said platinum and diamond Hyatt Gold Passport members would receive something called “premium Wi-Fi service” where available, while guests would have the option to purchase premium service in those locations.

In its release, the company did not describe what the premium service entailed.

“Staying connected through technology is a critical part of productivity and keeping in touch with loved ones, especially while away traveling,” Rose said. “With free Wi-Fi for all guests at all Hyatt hotels and resorts, guests can worry less about their Internet connections and focus on the things that matter most.”